Marketing

Running your first email campaign in BookAndGo

From template choice to timing to tracking results - the solo-operator's guide to BookAndGo email campaigns.

BookAndGo Team10 February 20266 min read
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The first email campaign is always the hardest. You second-guess the subject line, stress about unsubscribes, and refresh the dashboard too often. Here's a formula that works.

The template

Subject: 'A quick update and a thank you - [Your business name]'. Body: three short paragraphs. Paragraph 1 - genuine thanks for being a client. Paragraph 2 - one useful update (new service, new hours, new location). Paragraph 3 - one clear CTA (book now, read our guide, message us).

Timing

Tuesday or Wednesday, 9am-11am. Avoid weekends. Avoid Mondays. Avoid late afternoons. Service clients check email mid-morning.

Expectations

  • Open rate - compare each send with your last
  • Click rate - 5-10% is normal
  • Unsubscribes - 0.5% per campaign is healthy
  • Replies - expect 1-3 genuinely thankful ones
Don't send more than 2 campaigns per month to the same list. Fatigue kills open rates faster than bad subject lines.

Ready to fill your calendar?

BookAndGo is booking software for New Zealand service businesses - online bookings, SMS reminders, a waitlist and tax invoices with your NZBN. Every paid plan starts with a 14-day free trial, with no credit card required.

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