Dog groomers · Wellington, Wellington
Booking software for dog groomers in Wellington
Grooming in Wellington means steep streets, tight parking and dogs that have spent the morning in a southerly. Whether you run a salon in the city fringe, groom out of a garage in the Hutt Valley or drive a van around Porirua and the Kāpiti Coast, the hard part is rarely the clipping. It is the back and forth of finding a time that suits the owner and the dog.
With BookAndGo, owners see your actual open times on your booking page and book the groom they need. Each service has its own length and a buffer after it, so a double-coated dog that takes two hours is never squeezed into a forty-five minute slot, and you have time to clean down before the next one.
A confirmation email goes out when they book and a reminder before the day, with a link to move the appointment within your notice rules. When the weather turns and an owner would rather wait a week, they can shift it themselves instead of simply not answering the door.
A flat monthly price
No per-client fees and no commission on your bookings. Your bill doesn't climb as you grow.
GST invoices with your NZBN
Tax invoices with your GST number, your NZBN and a GST line, numbered in order and sent by email.
Email reminders + a waitlist
A confirmation and a reminder by email, with a link to reschedule or cancel, and a waitlist for the times that are taken.
Built for Wellington dog groomers
Much of Wellington's housing sits on hills with steps, narrow driveways or no off-street parking at all, which is why many owners here value a groomer who handles the logistics: a clear arrival time, a note about where to park or which door to use, and a reminder they can act on. Questions at booking are a simple way to ask for that before you set off.
The region is also several towns joined by a few main roads. A mobile groomer working the city, the Hutt and the coast usually does best keeping each day to one part of it. A service area set by postcode, and certain grooms limited to the days you are in a given area, keep the round tidy.
Wellington dogs live in a city of hills, steps and wind, and the town belt tracks and beaches send a lot of them home muddy or salty. Many owners live in houses up steep driveways or flights of stairs, which suits a mobile groomer only if the booking captures where to park and how to get in. Spring is the big clip season, and coats need attention before the Christmas holidays when many owners leave the dog with family.
BookAndGo lets a mobile groomer set a service area by postcode, so the van stays on the right side of the harbour on the right day, and takes the client's address and access notes at booking. Salon groomers can give each groomer a calendar and let owners pick. Ask about breed, coat, temperament and when the dog was last groomed while the owner books, and keep a buffer after big dogs for drying and cleaning down.
Frequently asked
Can I ask owners where to park or which entrance to use?
Yes. Add a question to the booking, such as access or parking notes, and the owner's answer is on the appointment when you look at your day.
I only go up the coast on Fridays. Can my bookings reflect that?
You can limit a service to certain days of the week, and set a service area by postcode, so coastal grooms only appear on the days you are there.
What happens when an owner needs to move a groom because of the weather?
Every confirmation and reminder email has a link to reschedule or cancel within the notice you set, so the owner can pick a new time without calling you.
Can I close my booking page for Wellington Anniversary Day?
Yes. BookAndGo suggests New Zealand public holidays, and you can block any day, or part of a day, that you are not working.
I only work the Hutt Valley two days a week. Can I keep those suburbs to those days?
Make a service for Hutt grooms limited to those days, and use your service area so owners outside the postcodes you cover cannot book a home visit.
Owners leave the dog with family over Christmas. Can they book a groom before they go?
Yes. Open extra hours in December with one-off special hours, and let owners join a waitlist when your last days fill.
Take bookings in Wellington from today
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