Product Updates

Announcing AI chat booking

BookAndGo businesses can run an AI booking assistant on their public page. Here's how it works and why it matters.

BookAndGo Team28 March 20265 min read
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Today we're shipping the biggest feature BookAndGo has launched: an AI chat assistant for your booking page. Clients can ask questions in plain English, get real availability, and book themselves in, all from a chat window.

How it works

The bot has your settings, services, and live availability loaded into its context. It understands natural language dates ('next Tuesday afternoon'), service names ('the long massage'), and provider preferences.

How the booking is made

Once the client settles on a time, the assistant puts it on a short card in the chat. They add their name, email and mobile and tap Confirm, and the booking goes through the same checks as your booking page. If you ask questions at booking, the card takes them to your booking page with the time already chosen.

Cost

Included on every paid tier. No per-conversation fees. No API keys to manage. It just works.

Ready to fill your calendar?

BookAndGo is booking software for New Zealand service businesses - online bookings, SMS reminders, a waitlist and tax invoices with your NZBN. Every paid plan starts with a 14-day free trial, with no credit card required.

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