Physiotherapists · Auckland
Booking software for physiotherapists in Auckland
An Auckland physio clinic works across a big, spread-out city. Patients come from the CBD towers, from the North Shore over the harbour bridge, and from the south and west, and most plan their visit around traffic. BookAndGo gives your clinic a booking page where a patient chooses an initial assessment or a follow-up, a physio and a time, at whatever hour suits them.
Assessments and follow-ups take different amounts of time, so each service carries its own length and you can add a buffer for notes before the next patient.
A flat monthly price
No per-client fees and no commission on your bookings. Your bill doesn't climb as you grow.
GST invoices with your NZBN
Tax invoices with your GST number, your NZBN and a GST line, numbered in order and sent by email.
Email reminders + a waitlist
A confirmation and a reminder by email, with a link to reschedule or cancel, and a waitlist for the times that are taken.
Built for Auckland physiotherapists
Lunchtime and before-work appointments are prized by city workers, and evenings by people who drive across town after the rush. Giving each physio their own working week inside the clinic's hours means the early starter and the late-shift physio both show correctly, and patients can ask for the physio they saw last time by name.
Auckland clinics often run several rooms or more than one site. Separate calendars for each physio or room, side by side, keep the day readable, and a minimum booking notice stops anyone booking a slot they could never reach across town in time.
Much Auckland physiotherapy is injury work, and ACC contributes towards the cost of treating an injury, so a large share of new patients arrive with a claim, or need one lodged. Physiotherapy New Zealand describes ACC's role as a contribution towards treatment rather than the whole cost, which is why clinics explain their charges plainly up front. Every physio practising here holds an annual practising certificate from the Physiotherapy Board, renewed for the year from 1 April.
The booking is where a clinic saves its front desk time. Ask a new patient while they book whether the injury is new or has a claim number, how it happened and which body area is affected, and the answers are on the appointment before they arrive. Give initial assessments a longer length than follow-ups, let patients pick the physio they saw last, and keep a buffer for notes. Auckland's spread means patients choose a clinic near home or work, so a booking button on your own website matters as much as the clinic's location.
Frequently asked
Can new patients describe their injury before the first appointment?
Add questions they answer while booking, such as what happened and when it started, and the answers are on the appointment when you open it.
Will a patient keep seeing the same physio?
Patients choose their physio by name, and the booking stays with that physio rather than being moved to whoever is next.
Can patients move an appointment without phoning the clinic?
Confirmation and reminder emails include a link to reschedule or cancel within your notice rules, with no account to set up.
Can patients tell us their ACC claim number when they book?
Yes. Add a booking question for the claim number, or for whether the injury still needs a claim lodged, and the answer is on the appointment for your team.
We run clinics in two suburbs. Can patients book the right one?
Give each physio's calendar the days they work at each clinic and name the location in the service or calendar, so patients book the place that suits them.
Take bookings in Auckland from today
14-day free trial. No credit card required. Live in about five minutes.