Physiotherapists · Napier and Hastings, Hawke's Bay
Booking software for physiotherapists in Napier and Hastings
Physios in Napier and Hastings serve a region built on orchards, vineyards and food processing, along with a growing retired population and a much-loved network of cycle trails. BookAndGo gives patients one booking page where they choose the type of appointment and a physio at a time that suits.
Patients come in from Havelock North, Taradale, Waipukurau and the rural districts, so many plan ahead. A booking horizon you choose and reminder emails with a reschedule link keep the diary full.
A flat monthly price
No per-client fees and no commission on your bookings. Your bill doesn't climb as you grow.
GST invoices with your NZBN
Tax invoices with your GST number, your NZBN and a GST line, numbered in order and sent by email.
Email reminders + a waitlist
A confirmation and a reminder by email, with a link to reschedule or cancel, and a waitlist for the times that are taken.
Built for Hawke's Bay physiotherapists
Harvest brings long, physical days in the orchards and packhouses, and the seasonal workforce swells. Early starts and late finishes put early and evening appointments in demand, so set each physio's week to cover them on the days that count.
The region keeps its own holiday, Hawke's Bay Anniversary Day, on the Friday before Labour Day. Block it once and your booking page skips it, alongside the national holidays BookAndGo suggests.
Hawke's Bay physios see orchard and vineyard injuries through harvest and pruning, sports injuries from rugby and netball, and an older population needing falls prevention and joint rehab. Many injuries carry an ACC claim, and ACC contributes towards treatment rather than covering all of it.
Harvest changes the week: workers want early or late appointments, and some physios change their hours for those months. Older patients prefer mornings and regular times.
BookAndGo lets each physio keep their own hours, run a strength and balance class with a capacity, and ask about the injury and claim while the patient books. Reminder emails go out before each appointment.
Every physio practising in Hawke's Bay holds an annual practising certificate from the Physiotherapy Board for the year from 1 April, and the region's clinics cover a lot of ground, from Wairoa and Central Hawke's Bay to the two cities. Rural patients often drive an hour or more and want a longer appointment that includes their exercise review, while patients in Napier and Hastings book shorter follow-ups around work. Sport adds its own seasons: rugby and netball through winter, cricket, triathlon and cycling on the region's long flat trails through summer.
Frequently asked
Can each physio keep different hours over harvest?
Each physio has a working week and days off of their own inside the clinic's hours, and you can change them for the season.
Can I run a strength and balance class for older patients?
Give the class a capacity and several people can book the same session until it is full.
Do patients get reminded before they come in?
Each booking sends a confirmation email and a reminder beforehand, with a link to reschedule or cancel within your rules.
Can patients tell us their ACC claim number when they book?
Yes. Add a booking question for the claim number, and the answer is on the appointment.
Can older patients book a regular class place?
Yes. A repeating booking holds their place in the class each week.
Rural patients drive a long way. Can we give them longer follow-ups on set days?
Yes. Make a longer follow-up its own service and limit it to the days you choose, so the time is there when they make the trip.
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