Physiotherapists · Palmerston North, Manawatū-Whanganui
Booking software for physiotherapists in Palmerston North
Palmerston North physios treat a city that plays a lot of sport and studies hard. Massey and UCOL students, hospital staff, defence personnel from the nearby bases and weekend rugby, netball and hockey players all need appointments at different times. BookAndGo gives them one booking page with each physio's real available times.
Each type of appointment has its own length, so an initial assessment books more time than a quick review, and a buffer after each one gives you room for notes.
A flat monthly price
No per-client fees and no commission on your bookings. Your bill doesn't climb as you grow.
GST invoices with your NZBN
Tax invoices with your GST number, your NZBN and a GST line, numbered in order and sent by email.
Email reminders + a waitlist
A confirmation and a reminder by email, with a link to reschedule or cancel, and a waitlist for the times that are taken.
Built for Palmerston North physiotherapists
The flat city and its river paths make running and cycling easy all through the seasons, and the Manawatū wind makes for some testing rides. Weekend sport fills early-week clinics, so keep a waitlist running and use fixed start times for follow-ups.
Patients drive in from Feilding, Ashhurst, Levin and the wider Manawatū, and many farm or work shifts. Let them book weeks ahead once a roster comes out, and let the emailed link handle a change of plan.
Palmerston North physios treat a city of soldiers, students and farm workers. Training at Linton and Ohakea produces knees, ankles and backs; club rugby, netball and hockey fill Mondays through winter; and farming around Manawatū brings the injuries of physical rural work. A large share of those injuries are lodged with ACC, whose contribution covers part of each treatment, so patients are glad to know before they arrive what the clinic will ask of them.
Defence and shift workers book around rosters that change at short notice, and rural patients want longer appointments that make the drive worthwhile. Every physio practising here holds an annual practising certificate from the Physiotherapy Board for the year from 1 April, and patients do ask.
BookAndGo lets patients pick a particular physio, keeps initial assessments longer than follow-ups, and asks how the injury happened and whether there is a claim number while the patient books. Existing patient lists can come across from a CSV file, and the email reminder with a reschedule link cuts the gaps left by a changed roster.
Students at Massey and UCOL book late at night from their flats and come and go with the semester, and many of their injuries come from club sport and the gym. Defence patients need appointments that fit around exercises, courses and leave, and they often know their week only a few days ahead. Showing real times online, rather than asking patients to ring during the day, suits both groups.
Frequently asked
Can defence and shift workers book around their rosters?
You choose how far ahead your booking page shows, so they can book as soon as their roster is known.
Can patients pick a particular physio?
They can choose a physio by name, and the booking stays with that physio.
Can I bring patients across from my old system?
Import existing clients from a CSV file and their details are ready on day one.
Can patients give us their ACC claim number when they book?
Yes. Add a booking question for the claim number, or for whether the injury still needs a claim lodged, and the answer is on the appointment.
Rural patients want a longer appointment to make the trip worthwhile. Can we give them that on set days?
Yes. Make a longer appointment its own service and limit it to the days you choose.
Can students book an assessment late at night?
Yes. The booking page is open at any hour, and a student books a real time for the next day if you have one, with a confirmation by email.
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