Physiotherapists · Tauranga, Bay of Plenty

Booking software for physiotherapists in Tauranga

Tauranga and Mount Maunganui mix beach life with a fast-growing city. Physios here see surfers, runners on the base track, people who climb Mauao most mornings and a large community of retirees keeping active. BookAndGo gives each of them a booking page where they choose the appointment type, the physio and a time.

Older patients often plan ahead and appreciate a nudge, and every booking sends a confirmation email and a reminder before the visit, with a link to change it if plans move.

A flat monthly price

No per-client fees and no commission on your bookings. Your bill doesn't climb as you grow.

GST invoices with your NZBN

Tax invoices with your GST number, your NZBN and a GST line, numbered in order and sent by email.

Email reminders + a waitlist

A confirmation and a reminder by email, with a link to reschedule or cancel, and a waitlist for the times that are taken.

Built for Tauranga physiotherapists

The city has spread out to Papamoa, Te Puke and the Western Bay, and traffic over the harbour bridge and through the suburbs can crawl at peak times. Mid-morning and early afternoon suit many retired patients, so keeping those times open while you protect early and late slots for working patients balances the day.

Summer is busy, with holidaymakers on the beaches and more water sports and hiking strains. Adjust your hours for the season and let a waitlist catch patients when every slot is gone.

Tauranga physios treat surfers, runners, orchard and port workers, and a large population of retirees. Kiwifruit harvest in autumn brings strains and overuse injuries, summer brings water sports and hiking injuries, and older patients need falls prevention and joint rehab. Many injuries carry an ACC claim, and ACC contributes towards treatment rather than covering all of it.

BookAndGo lets patients choose their physio and appointment type, answer screening and claim questions while they book, and receive a reminder by email. Longer assessments can stay in the mornings, a class can have a capacity for strength and balance work, and a waitlist catches the summer overflow.

The Western Bay's spread means many patients drive in from Te Puke, Katikati or Ōmokoroa and cannot pop in at short notice. Offering longer follow-ups on set days, so one trip covers treatment and an exercise review, reduces missed appointments. Older patients often prefer to come with a family member, and a booking question asking whether someone will attend with them helps you plan the room. Summer brings visitors with injuries from the beach and the tracks who need a one-off appointment within days, and a waitlist and a little held time in the week let you see them without pushing regulars out.

Frequently asked

Can longer assessments stay in the mornings?

Limit a service to a time window or to chosen days, and longer assessments only appear where you want them.

Can a patient return to the physio they saw before?

Patients can choose their physio by name, and the booking stays with that physio.

How do I let patients know about a new strength class?

Email the patients who have ticked to receive your emails, and give the class a capacity so several people can book it.

Can older patients book a regular rehab session?

Yes. A repeating booking holds the same time weekly or fortnightly, and each session can be moved on its own.

Can patients tell us their ACC claim number when they book?

Yes. Add a booking question for the claim number, and the answer is on the appointment.

Visitors injured over summer need to be seen quickly. Can we keep some time for them?

Yes. Make a short-notice assessment service limited to a few slots on chosen days, and set your minimum booking notice so visitors can book those slots the same week.

Take bookings in Tauranga from today

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